News
Aug
28
Distech Controls: Technical Issue Notification
Posted by Bobby Palmer (Import) on 28 August 2013 02:40 PM
 

Distech Controls: Technical Issue Notification

EC-BOSAX CPU Usage Issue with EC-NetAX Support Pack and ECL Series Controllers

Technical Issue Notifications
Distech Controls wishes to advise you of the following technical issue, which may be affecting some of your installations. 


EC-BOSAX CPU Usage Issue with EC-NetAXSupport Pack and ECL Series Controllers

When using an EC-BOSAX with the EC-NetAX Support Pack v.3.4.13191, the mechanism used to read the values of an ECL Series controller through the LON network can cause high EC-BOSAX CPU usage.
Any EC-BOSAX with Support Pack v.3.4.13191 installed and ECL Series controllers connected is susceptible of encountering this issue. The EC-BOSAX will slow down and sometimes could reboot.
The following can be observed:
  • User will notice a general slowdown of their system
  • CPU usage frequently spikes to 100% (Right-Click Station > Views > Resource Manager)
  • CPU usage spikes to and remains at 100% (Right-Click Station > Views > Resource Manager)
The technical issue notification details are available here or on SmartSource. 
We are diligently working on resolving this issue, and a notice of availability of an updated EC-NetAX Support Pack on Distech Controls’ SmartInstaller will be issued as soon as possible. 

Please contact your Activelogix Technical Support at techsupport@activelogix.com if you have any questions regarding this issue.

 
 
©, 2013 Distech Controls

 



Read more »



Mar
26
Now Shipping!
Posted by Bobby Palmer (Import) on 26 March 2013 10:35 AM
Shipping Notification
50_Series

Now Shipping!
ECB & ECL 50 Series BACnet & LONWORKS Controllers with Live Graphics Color Display

50Series


Control at Your Fingertips

Our new ECB and ECL 50 Series BACnet® and LONWORKS® controllers are now shipping! Click here for more information.




Get it Specified


Get it Specified!

With its advanced technology and feature set, the ECB and ECL 50 Series offers unprecedented value. Multiple tools are available to get it specified:
  • Consulting Engineer Resource Center
  • Estimating & Design Guide
  • Section 15950: Building Automation System Specification
  • Much more!
SmartInstaller


Now Available on SmartInstaller

EC-gfxProgram 4.3, Support Pack 3.4, and new ECB and ECL Series firmware files are now available on SmartInstaller. Note that some of these updates are also for other products in the ECB and ECL Series. Clickhere for What’s New!
SmartSource


Updated Documents Now on SmartSource

A number of new and updated documents related to the ECB and ECL 50 Series controllers are now available on SmartSource:
  • Datasheets
  • Hardware installation guides
  • User guides
  • Device drawings
  • More
 
      Vimeo  
©, 2013 Distech Controls Inc.
Email Marketing Powered by MailChimp


Read more »



Jan
17
Release for Sale Notification
50_Series

Now Available to Order
ECB & ECL 50 Series BACnet® & LONWORKS® Controllers with LCD Operator Interface

ECB Series


Now Available to Order!

The ECB and ECL 50 Series BACnet and LONWORKS controllers featuring a powerful, local HMI is available to order today and will begin shipping in March 2013.
Get it Specified


Get it Specified!

With its advanced technology and feature set, the ECB and ECL 50 Series offers unprecedented value. Multiple tools are available from Distech Controls to get it specified!
Color Display


Live Graphics Color Display...

Delivers efficiency for a wide range of users. Learn more about the ECB and ECL 50 Series’ live graphics color display providing at-a-glance indication of status and conditions and control at your fingertips! 
SmartSource


Now Available on SmartSource

A number of new and updated documents related to the ECB and ECL 50 Series controllers are now available on SmartSource.
 
©, 2013 Distech Controls Inc.
Email Marketing Powered by MailChimp
 


Read more »



Dec
18
Allure EC-Smart-Vue Models with CO2 & Motion Sensors
Posted by Bobby Palmer (Import) on 18 December 2012 11:51 AM
Shipping Notification
Distech Controls

Allure EC-Smart-Vue Models with CO2 & Motion Sensors
Now Available to Order & Shipping

EC-Smart-Vue


Four-in-One Sensing Solution!

Allure EC-Smart-Vue communicating sensor is now available with temperature, humidity, CO2, and motion sensors.
  • Streamlines installation and wiring
  • Increases productivity
  • Optimizes energy savings
SmartInstaller


Now Available on SmartInstaller

The following are available from SmartInstaller:
  • EC-gfxProgram 4.2
  • Firmware files for the ECL and ECB Series controllers 
  • Firmware files for EC-Smart-Vue Series
  • Support Pack
EC-gfxProgram 4.2


EC-gfxProgram 4.2 Now Available 

EC-gfxProgram Version 4.2 is also now available for download.
  • Required to use EC-Smart-Vue's new integrated CO2 and motion sensors
  • Includes other enhancements and updates


SmartSource


Now Available on SmartSource

The following are now available on SmartSource:
  • Updated Allure EC-Smart-Vue Datasheet
  • Updated Allure EC-Smart-Vue Hardware Installation Guide
  • Updated EC-gfxProgram User Guide
  • Other
 
©, 2012 Distech Controls Inc.
Email Marketing Powered by MailChimp


Read more »